Introduce self

         Name

         Volunteer in the MV Well Program

         Status: MHC Intern, LMHC, MHC Student

 Disclaimer:

         All confidential – nothing will be shared

         MVPD requesting only name of those who have called

                  But no personal details or length of contact, etc

         Legally/ethically only break if concerned for safety

 Explain role:

         Available to responders post event to support their

         strengthen coping & emotional resilience

Check-in not a check-up

         Not looking for problems or pathology

Looking for ways to support, connect, provide resources

         Especially following an event

         Providing an opportunity to connect to someone safely

         Promoting resiliency so can keep doing important work

  

 Practice:

• Focusing on strengths

• Being a good listener

• Patience

• A Caring attitude

• Being Trustworthy

• Being Approachable

• Cultural awareness

• Empathy

• A Non-judgmental approach

• Kindness

• Flexible

• Accept information at face value

• Able to tolerate anger

• Assuming generally healthy individuals

 

Do Not:

• Pander

• Overdo “hero” worship

• Everything is going to be “ok”

• Over identify or attempt to

  •        Do not given unknown assurances

  •        Pathologize

  •        Assume you understand when you do not